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SHAPING EMPLOYEE BEHAVIOR THROUGH ORGANIZATIONAL CULTURE: ROLE OF ANALYTICAL, CREATIVE PROBLEM-SOLVING AND PERSONAL STRESS-MANAGEMENT SKILLS

By October 28, 2025January 16th, 2026Vol. 11.2

by Muhammad Awais Bhatti and Ariff Syah Juhari

ABSTRACT

Manufacturing firms today operate in environments characterized by intense competition, rapid technological shifts, and rising performance expectations, making the role of employee behavior more critical. Many firms struggle with inconsistent problem-solving practices, limited creativity on the production floor, and growing stress  levels  among  workers,  all  of  which  undermine  productivity,  quality,  and  operational  reliability. Therefore, this study is an attempt to highlight the role of organizational culture in the promotion of employee behavior  through  solving  problems  analytically,  solving  problems  creatively  and  managing  personal  stress. Three hundred and eighty-seven (387) responses were received through questionnaire survey and analyzed by using PLS-SEM. Results of the study demonstrated that organizational culture has significant contribution to the promotion of employee behavior. Furthermore, solving problems analytically and managing personal stress has direct as well as indirect effect of employee behavior. Organizational culture increases solving problems analytically  and  managing  personal  stress  which  further  leads  to  organizational  behavior.  These  findings contributed significantly to literature and provided valuable insights for policymakers.

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