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DIGITAL TRANSFORMATION IN HIGHER EDUCATION: A TOE FRAMEWORK ANALYSIS OF TECHNOLOGY ADOPTION, DYNAMIC CAPABILITIES, AND UNIVERSITY PERFORMANCE

He Wang, Supot Rattanapun, Tikhamporn Taweedech

ABSTRACT

As digital transformation accelerates in higher education, universities are integrating technological innovations to enhance teaching, research, and administration. However, technological innovation adoption (TIA) remains complex, particularly in Henan Province, China, where institutions face challenges related to infrastructure, organizational readiness, and external pressures. This study examines the key factors influencing TIA using the Technology-Organization-Environment (TOE) framework and explores its impact on dynamic capability (DC) and organizational performance (OP). A mixed-methods approach was employed, involving structured surveys and semi-structured interviews with senior administrators, IT staff, and faculty members from 174 universities in Henan Province. Structural Equation Modeling (SEM) was used for hypothesis testing. The results show that TOE factors significantly influence TIA, which strengthens DC and subsequently enhances OP. Additionally, TIA mediates the relationship between TOE components and DC, while DC further mediates the link between TIA and OP. This study extends the TOE framework by integrating TIA, DC, and OP into a structured model, contributing to the theoretical understanding of digital transformation in higher education. Practically, the findings provide empirical insights for policymakers and university leaders to refine technology adoption strategies, enhance dynamic capabilities, and improve institutional performance. Addressing key challenges in digitalization, this research offers valuable guidance for the sustainable development of higher education in China and beyond.